Testimonials
MARKET LANE OPTICAL
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"Market Lane Optical is based on a foundation of trust, loyalty and family! As vision is one of the most important faculties, it is imperative to have the right team looking over your vision needs. Ever since Market Lane Optical came to our neighbourhood, it has been a breathe of fresh air. Michael and Joanne are true experts on all your eye care needs. They truly care of the wellbeing of their customers and how best to treat ones eyesights through appointments and follow ups and recommending the best lenses and glasses for one's everyday needs and comfort. Dr. Alan Ng is a truly excellently skilled optometrist whose checkups involve the best care possible. Market Lane Optical is a place that truly helps one see better in all aspects of life. Their selection of quality glasses from around the world are unlike any other place- They truly are the best of the best that help one find a way to express themselves through their everyday glasses! Michael and Joanne exude a ray of passion for what they do and make the experience all the more fun and educational! Thank you truly !!"
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"I would highly recommend Market Lane Optical, I had a very nice experience with Joanne, Michael and Dr.Ng. Great people, high quality lens and glasses. I would not go any where else, I love my experience and trust Market Lane Optical, for eye examine and selecting the right lens for myself and my kids. Yes, I would travel from Kitchener to Woodbridge just to go to Market Lane Optical."
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"Was having a problem with my eyes, and happened to pass by Market Lane Optical, and went in to ask about an appointment. They were so polite and friendly, something that we rarely see in business today. They asked me if I had time to do the examination right then, or did I want to do it another time needless to say I was ecstatic, since I was experiencing problems, Dr Ng, did the examination and he was amazing, very gentle, knowledgeable, and extremely helpful in answering questions I had. I also needed glasses, they have an amazing collection of beautiful frames, purchased my frames from the, once again the staff was amazing, left there feeling so happy that I had stopped by, and happy with my new glasses. I would highly recommend Market Lane Optical, and they will definitely have me as a customer."
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"I have nothing but great things to say. Michael and Joanne provided me with so many amazing and unique eyeglass options. They are so friendly and honest. They really took their time to ensure that I loved the glasses that I was picking. No rush sales here just friendly and knowledgeable service. I love my new computer glasses and I walked into their store as a person who hates glasses. I highly recommend!!!"
- Mary F
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"When I walked into Market Lane Optical, I was amazed at the collection of stunning eyewear displayed. I immediately felt welcomed by the family environment that the staff created. That is, their friendliness, professionalism, and knowledge provided me with a sense of community. Michael took time to help me select the perfect pair of glasses, and explained the products in great detail. He answered all of my questions and recommended the highest quality lenses. I appreciate his expertise and experience. I am very happy with my glasses and visits to Market Lane Optical, and I would recommend them to everyone! Thank you for everything!"
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"After having a horrible experience at another optometrist, I decided to give Market Lane a chance. They went above and beyond. All my questions & concerns were addressed. The staff is very friendly. Dr. Alan was very informative. I will definitely be coming here in the future!"
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"Had a fantastic experience with the team at Market Lane Optical. They had corrected prescription errors from my previous opticians, and set me up with an amazing pair of glasses and year's
supply of contacts.
The glasses I got have been so incredibly comfortable and light weight it makes me wonder what I've been wearing for the past 20 years. They have changed my life.
The service quality I received was beyond exceptional. I am now a customer for life."
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"I had an amazing and eye-opening (no pun intended) experience with Market Lane Optical. Their level of professionalism, expertise, and passion never ceases to amaze me. I never realized how important it is to choose the proper lenses and optical technology until I bought my pair of glasses with Market Lane Optical. My eyes are never tired and I actually LOVE wearing my glasses now. Thank you so much for going above and beyond my expectations, and giving me a great experience! See you soon again."
- S. Kay
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"I have been wearing glasses almost all my life and Market Lane Optical is by far the best place to get glasses! Joanne and Michael are such amazing people! They don't just sell glasses, they also educate their customers on the engineering behind their products! They are passionate, friendly, educated, fun and so easy to talk to! The store is very clean, organized and well stocked with SO MUCH to choose from! If anyone is looking to buy good quality glasses or sunglasses this is the place to go!"
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"My eyes started to get a little fuzzy this past year. I had not received an eye exam in about 3 years and I thought it was time. I walked in to Market Lane Optical, and was warmly greeted with open arms as if I was a regular customer. In addition, the time was taken to explain the product, to show me the different options in selection, and gave me ideas on eyewear that I normally would not see my self picking up if it were not for the staff. I can honestly say, it has been the best experience in purchasing a pair of glasses since 2010 (when I started wearing glasses) Thank you to the staff at Market Lane Optical for your great customer service, your abundant knowledge of the product you carry, and overall your friendship over the years. Keep on doing an amazing job!"
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"I would like to thank Joanne and Michael for the exceptional service they provided my family. I would highly recommend Market Lane Optical as my family and I were provided with exceptional customer service as well as vision education regarding our infant daughter. Their vast knowledge of their product was evidant as well as being treated as a regular customer. We will be continuing to purchase our vision needs at Market Lane Optical as they have earned life long customers from my family! Thank you again! I would highly recommend this business to everyone."
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"It been many years since my last eye exam. I had a lot of questions for Dr. Alan Ng, he was very professional and informative.
I took quite some time to look around their store and noticed the amazing selection of unique glasses. Joanne and Michael were very patience and courteous with me as I tried on every other pair. I will definitely come back and have already recommend this place to friends and family."
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"I came to Market Lane Optical as a result of some issues with my eye but also to see if I could pick out some new sunglasses. I was blown away but my experience here! Dr. Ng really took care of me, as he took the time to give me a thorough exam and answer all of my questions. He put me at ease by patiently explaining what he was doing and what he found. It definitely shows that he cares a lot about his patients. Michael and Joanne were also amazing, as they gave me great recommendations and were extremely knowledgeable about all of the products. They have an amazing selection and in the end I was able to pick out the most perfect pair of sunglasses! I'm very happy to say that I've finally found an optometrist that I trust and an optical store that I love!"
- Ena Lee
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"Such an amazing experience meeting Joanne and Michael. I felt like they cared deeply about customer satisfaction and made professional suggestions on the frame styles to suit our personality perfectly. Michael’s knowledge about lens technology was outstanding. I felt like I truly understood what I’m paying for and learned many facts about the different frames and lenses to boot! It was my first time here and I’ll definitely be back. Thank you again!"
- Ray Diep
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"I walked into Market Lane Optical expecting to find a decent pair of glasses to replace my 4-yr old, scratcheduplikecraaaazy Ray Bans. But I found so much more -- spectacles that I wouldn't have imagined existed (big ups to Matsuda), a whole new appreciation for the entire industry, and my new go-to optical place. You can tell when you're in the presence of someone/people passionate about their field, and you'll definitely find that here."
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"Amazing experience! Very patient and one on one consultations really helped picking the perfect pair. The selections were great ranging from budget to designer and priced accordingly."
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"We were recently referred to Market Lane Optical for both a repair and new frames and I must say what a pleasant experience it was. The staff was very helpful in choosing frames from the huge selection and the repair was done quickly too. My Husband and I have found our new Go-To Eye-Care Pros! One more great reason to shop Market Lane!"
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"I’ve been wearing glasses since I was 10, and these have been my best pair yet! The lenses and frame are to die for... I wish I found them and there amazing staff sooner!"
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"Amazing experience, they treat you like family and take pride in making sure you walk out with the best glasses for you."
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"I went to several places to shop around before meeting Joanne and Michael here and the experience was amazing. You can see the passion they have for what they do, they're well educated in this field and the quality of their products are far beyond what you see in a regular optical store. They hand pick their selections mostly European brands that are unique and authentic that you don't see everywhere. I bought a pair of Germano Gambinis transitional eyeglasses and I love them. Next up is my sunglasses, but this will definately be my go to place and if anyone asks this will be my recommendation."
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"If you are looking for unique quality sunglasses it's definitely the best place to go with a great customer service!
Thank you Market Lane Optical!
You are the best!!!"