yOUR vISION CARE Team

Dr. William Ngo’s approach to patient care is heavily influenced by his background in research and education. He believes that exceptional patient care should not only be patient-centered, but that the approach should also be precise and purposeful. Due to this, he is meticulous with his measurements and takes time to ensure that his patients are well-satisfied with their care.  

Dr. Ngo received his OD in 2011 and PhD in vision science in 2016, both from the University of Waterloo School of Optometry & Vision Science. He then completed a two-year Postdoctoral Fellowship at the University of Alabama at Birmingham. He is a Fellow of the American Academy of Optometry.

Dr. Ngo has extensive experience in over 40+ different clinical studies evaluating dry eye drugs and devices, contact lenses, and diagnostic instruments. His laboratory research experience includes studying polar lipids in the tear film, oxidative stress pathways in meibomian gland cells, and extracellular vesicles on the ocular surface. Dr. Ngo aims to better understand the pathophysiology of dry eye disease, and discover new approaches to diagnosing and treating the condition. To this day, he continues to publish papers and lecture extensively on this subject.  

When he is not in the clinic seeing patients, Dr. Ngo leads his own research lab at the University of Waterloo School of Optometry & Vision Science. He also takes an active role in educating optometry students and mentoring graduate students. In his spare time he enjoys working on cars and playing chess. 

 Dr. Janice Hui obtained her Bachelor of Medical Sciences from the University of Western Ontario and graduated with her Doctor of Optometry on the Dean’s Honour List from the University of Waterloo. She completed part of her clinical externship at the Eye Foundation of Utah in Salt Lake City and gained experience in the treatment and management of ocular diseases training under optometrists and ophthalmologists. During the summer of her final year, she also volunteered on a medical mission trip to Honduras to provide eyecare in rural areas. 

As Dr. Hui was completing her studies, she developed an interest in binocular vision and pediatric eyecare. Following graduation, she decided to move to South Florida to pursue her interest and completed a residency in Pediatrics and Primary Care at Nova Southeastern University. There she gained extensive clinical experience providing eyecare for children and how to manage binocular vision disorders with vision therapy. Through local vision screening programs, she was also able to help provide eyecare to student athletes and athletes at Special Olympics. Dr. Hui actively participated in several optometric meetings in the United States and has done poster presentations on various topics. 

A year after her residency training, Dr. Hui became a Fellow of the American Academy of Optometry. She is also a member of the Ontario Association of Optometrists and the College of Optometrists of Ontario. In her spare time, she likes trying new restaurants, travelling, and spending time with her family and friends. 

Joanne Sze is the founder and director of Market Lane Optical | MLO Eye Care. Her business focuses on providing unique eyewear, premium-level technology, opticianry and optometry services in Vaughan, ON. Market Lane Optical currently has two locations, with the oldest one being 5 years old. Joanne has experience in retail, business development and has a passion for art and design. With her diverse qualities she successfully created a brand that distinguishes herself from her competitors.  

Market Lane Optical’s brand focuses on two things:   

1.   To provide excellent, patient-oriented vision care  

2.   To provide premium, handmade eyewear and superior lens technology  

Growing up Joanne has prioritized acquiring as much working experience as possible and made it her mission goal to climb the corporate ladder. Throughout high school and university, she has always maintained a full-time job working 40-50 hours per week. She recognized experience was an important asset for the foundation of her future career. However, she quickly realized, the corporate world was not for her. She recognized many flaws and she wanted to revolutionize the corporate culture. She started Market Lane Optical in 2017 with one simple philosophy: Love 

An entrepreneur being her most genuine self and treating her peers with love and respect created a chain reaction that set off a domino effect of positive and strong properties. Clients and patients feed off this energy whether it comes from the optometrists, opticians and/or staff members, each individual plays a vital part in forming her idealization of positive culture and ambiance. Joanne truly believes success starts with the team and in turn it translates into excellent customer service, unconventional patient care and quality products. 

Joanne’s clear vision and philosophy effectively formed a new culture in the industry. Market Lane Optical | MLO Eye Care has established itself as a leader within the industry, through devoted vision care and curating exclusive eyewear collections for the niche market. This success is apparent, as MLO has won several distinguished achievements: the Top Choice Optical Centre in Vaughan, the Consumer Choice Award for Opticians and Optometrists in York Region, and the CBRB Rated Best Businesses in North America.  

Being an independent retailer of high-end, fashionable eyewear, Market Lane Optical has successfully attracted clientele from all across Canada and the United States. With the potential for growth all across the nation, Joanne is currently working on franchising opportunities for MLO, and has also started developing her own eyewear brand with the aim to be available all-over North America.