IMPORTANT NOTICE

 

Dear Clients & Patients,


As the impact of COVID-19 is felt across the globe, the health and safety of our staff, clients and patients is our top priority during this period of uncertainty.  Our Optical and Optometry services will be reduced to 2 days a week, instead of 6 days a week, until further notice from the government of Canada. 


Revised Hours:


Sunday : 11am-6pm
(Working REMOTELY, Doctor ON-CALL By Appointment Only)
Monday : CLOSED
Tuesday : CLOSED
Wednesday : 11am-6pm
(Working REMOTELY, Doctor ON-CALL By Appointment Only)
Thursday : CLOSED
Friday : CLOSED
Saturday : CLOSED 


We have implemented the best practice, to prevent the spread of disease, within the clinic.  Hand sanitizer and disinfectant wipes have been distributed in the store and are being used regularly.


We will continue to monitor, evaluate and respond to this situation as it evolves, and will take all necessary precautions to safeguard our staff, clients and patients.


We remain committed to prioritizing your Vision needs,


Joanne Sze
President
Market Lane Optical | MLO Eye Care : Dr. Alan Ng & Associates

 

Due to the current situation, we will be modifying our clinic hours and ALL doctors will only be available for consultations via phone.  Emergency appointments can be scheduled over the phone for WEDNESDAYS and SUNDAYS.  We apologize for any inconvenience at this time.     


We will continue to monitor the situation closely and are following the latest guidance from local/provincial and federal health authorities, to ensure that our clinic is aligned with the latest recommendations.


If you are experiencing an ocular emergency and require immediate assistance, please call us at 416-735-6987 or email marketlaneoptical@gmail.com and provide the following:


  1. Name
  2. Phone Number
  3. The nature of your ocular emergency (eg. brief description of how your eyes look and feel, including events leading up to the emergency)


Our doctors will review this information and will contact you over the phone.


The following are considered ocular emergencies and require an urgent visit within 24-48 hours.  Please call our office should you experience:


  • Chemicals splashed into the eye within the last hour
  • Sudden loss or decrease in vision or appearance of a cloudy veil in your vision
  • Foreign body in the eye, ocular injury or forceful trauma to the eye or surrounding area
  • Sudden onset of halos around lights and especially if associated with red painful eye or brow
  • Sudden onset or persistent, severe pain in or around the eye or with movement of the eye
  • Sudden onset of flashing lights and/or floaters
  • Sudden onset of double vision with both eyes open
  • Sudden onset of droopy eye lid


ALL RED EYES will be triaged through telemedicine by our doctors.


Not sure if you are experiencing an emergency?  Email our office with your name, telephone and the nature of your problem at marketlaneoptical@gmail.com or call us at 416-735-6987.

 Market Lane Optical will begin to work remotely, all pending orders, ready to pick up orders, and reorder inquires can still be arranged. Please contact us marketlaneoptical@gmail.com or 416-735-6987 to make arrangements.